PAYMENT POLICY
Booking amount is mandatory to confirm your booking. (The amount may very time to time) Balance payment to be made 30 days prior to departure.
REFUND POLICY
In case of cancellation with in the time frame we provide in cancellation policy
Accepting a replacement event from us of equivalent or similar standard and price (at the date of the change), if we are able to offer you one. It will be applicable for same season only
OR
Taking Refund- It shall be initiated within 2 working days of receiving the request and the payment would be credited within 7-10 working days via the same mode as used while making the booking.
In case cancellation after departure due to “force Majeure”
After departure of trip if the change or cancellation arises from circumstances amounting to “force majeure” or for any other reason beyond our control Devils on Wheelz shall not be liable to refund the amount already deposited.
In case of drop out by the participant in between the event
If you leave the trip after departure or in mid of trip then Devils on Wheelz shall not be liable to make any refund in such situation. The participant would also have to pay additionally for the bike transport to the final destination. As per their itinerary.
IF WE CHANGE OR CANCEL YOUR TRIP
We make all arrangements in advance to ensure smooth operations However in the field of adventure activities, there are many variables beyond our control. It is unlikely that we will have to make any changes to your trip. But in unforeseen situations we may be forced to make some changes due to Force Majeure Events and Devils on Wheelz reserve the right to do so at any time before or during the trip. In case of any change in the plan we will try to inform you as earliest as possible before the trip start or during the trip based on the Force Majeure Events. We also reserve the right under Force Majeure Events to cancel your travel arrangements / offer alternative dates /revise the itinerary before or during the trip. Any additional cost incurred due to the above mentioned reasons will have to be borne by the traveller himself. There shall be no refund to the traveller under Force Majeure Events.
Force Majeure Event
The events or situation comes under this category:
Any circumstances beyond the control of Devils on Wheelz, including without limitation, any act of nature or the public enemy, accident, explosion, fire, storm, earthquake, flood, drought, perils of the sea, casualty, strikes, lock-outs, labour troubles, riots, sabotage, terrorist acts, embargo, war (whether or not declared), governmental actions, delay in issuance or processing of Visa/permit, change of laws and regulations, orders, or decrees, or other causes of like or different character beyond the control of Devils on Wheelz.
OUR LIABILITIES & LIMITATIONS
Please note that after the finalization of the Tour/ Package cost, if there are any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by Govt of India, the same would be charged as extra.
LAWS AND JURISDICTION
For all complaints, suits, claims or disputes of whatsoever nature relating to any products offered by The Travel Planners, will be under the exclusive jurisdiction of Court of Gurgaon